Privacy Policy




It is KIVOTOS JEWELRY’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to https://kivotosjewelry.com/ (hereinafter, “us”, “we”, or “https://kivotosjewelry.com/”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.


This Privacy Policy posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Website visitors

Website Visitors Like most website operators, KIVOTOS JEWELRY collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. KIVOTOS JEWELRY’s purpose in collecting non-personally identifying information is to better understand how KIVOTOS JEWELRY’s visitors use its website. From time to time, KIVOTOS JEWELRY may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.


KIVOTOS JEWELRY also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on https://kivotosjewelry.com/ blog posts. KIVOTOS JEWELRY only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to KIVOTOS JEWELRY’s websites choose to interact with KIVOTOS JEWELRY in ways that require KIVOTOS JEWELRY to gather personally-identifying information. The amount and type of information that KIVOTOS JEWELRY gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at https://kivotosjewelry.com/ to provide a username and email address.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Aggregated Statistics

KIVOTOS JEWELRY may collect statistics about the behavior of visitors to its website. KIVOTOS JEWELRY may display this information publicly or provide it to others. However, KIVOTOS JEWELRY does not disclose your personally-identifying information.


To enrich and perfect your online experience, KIVOTOS JEWELRY uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. KIVOTOS JEWELRY uses cookies to help KIVOTOS JEWELRY identify and track visitors, their usage of https://kivotosjewelry.com/, and their website access preferences. KIVOTOS JEWELRY visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using KIVOTOS JEWELRY’s websites, with the drawback that certain features of KIVOTOS JEWELRY’s websites may not function properly without the aid of cookies.


By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to KIVOTOS JEWELRY’s use of cookies.

Newsletter subscription

Our website will use your personal information by subscribing to the newsletter so that we can send you our news, discounts, coupons, contests and events. Your personal information is secure as it will not be shared with anyone. You can unsubscribe anytime just replying to info@kivotosjewelry.com with topic unsubscribe.

Privacy Policy Changes

Although most changes are likely to be minor, KIVOTOS JEWELRY may change its Privacy Policy from time to time, and in KIVOTOS JEWELRY’s sole discretion. KIVOTOS JEWELRY encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Contact Information

If you have any questions about this Privacy Policy, please contact us via email or phone.


All payments made using the card are processed through the electronic payment platform of “Alpha e-Commerce” of Alpha Bank and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer – SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.

Change Policy

The company provides the opportunity to change one piece of jewelry with another within 30 days from the date of receipt. A basic condition for the change is that the jewelry is in the same condition in which you receive it and has not been worn. Send the jewelry for change and the purchase receipt or change card to our store KIVOTOS, Agias Lavras 5 60100 Katerini, Greece. The company covers the following cases:


– Change (because you want to change your choice) In this case, after we receive the product and it meets the above conditions, you will receive by e-mail the discount coupon code of equal value of the jewelry you wish to change. Then place a new order with the product you want and fill in the discount coupon code at the place where you will be asked. Shipping costs for the whole process are your charge. If you are able to come to the store to make the change, the shipping cost process is omitted.


– Change (because you received the wrong order) In this case, after we receive the product and it meets the above conditions, you will be sent the correct order within 5 working days. For the way of returning the jewelry, contact us at +30 6987 100959.

Order Cancellation

If you wish to cancel your order please send us an e-mail within 12 hours of completing the order at (email only for orders) or call us at +30 6987 100959.

Shipping methods


Shipments within Greece are made with delivery time within 2-3 working days. All domestic shipments are made in cooperation with ACS courier. The cost of the simple shipment is € 2.50, while the cash on delivery service has an additional cost of € 1.50. For orders over 60 € the shipping and cash on delivery charge is free. You can also pick up your order from our store, Agias Lavra 5 60100 Katerini within our opening hours, without financial charge.



Shipments to foreign countries are made by DHL. Delivery time varies depending on the destination as well as the cost. Indicatively, for European Union countries the cost is € 12, for the United Kingdom, Switzerland and Israel it is € 16, for the United States of America and Canada it is € 16, for Asia and Oceania it is € 27 and for Africa the cost is € 27. Shipping costs will be displayed individually at the checkout. Cash on delivery service is not valid in foreign countries. Shipping is free when the order exceeds 210€.


* Customers outside the European Union are subject to any delays that may result from customs clearance, product restrictions and other local requirements for which our company is not responsible.

* In case of force majeure, the company does not take responsibility for non-delivery of the product.